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Microsoft Dynamics 365 Guides
Microsoft Dynamics 365 Guides
Dynamics 365 Guides is the application for mixed reality that helps employees learn during the working process. Guides speeds up the training of personnel and improves their quality, demonstrates instructions in the form of holographic cards and clearly shows where and when to use the skills.
КCards (images, videos) are tied to the place of work of the employee, where is needed to perform the task. This application is able to simplify the transfer of skills, minimize the risk of worker errors, analyze the process and make changes based on the data obtained.
With the PC Guides application, easily develop interactive content, import 3D models, create and run tutorials, customized material, attach videos and photos.
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Abilities to use Microsoft Dynamics 365 Guides
Increase production productivity
Create step-by-step interactive instructions for employees, thus avoiding manufacturing errors, standardizing processes, improving productivity, creating a safe work environment for employees, and solving current problems
Staff adaptation
In most companies, employees need several training stages to fully adapt, the method of e-learning Guides helps employees to learn in a short time, reduce the number of errors, consolidate skills, and increase the amount of knowledge. Improve learning with managed practice
Visual interactive instructions
All complex workflows are displayed as clear interactive instructions, any user without programming knowledge will be able to understand whereby step-by-step guides in the process. More accurate description of the steps due to use of immersion testing. Types of instructions: linear, step-by-step, interactive, including questions and answers
Three-dimensional objects in the real world
Use object anchors with Azure. The ability to link virtual models to an object in the physical world, provide spatial learning with real equipment
Create and run content
Create 2d and 3d models, integrate photos and easily place the created objects in real environment. To show users how to perform tasks, enough have a computer and Microsoft HoloLens
Quick updating of materials
Update materials across your organization in real time using Microsoft HoloLens applications from your computer. Improve processes, instructions, training for hundreds of users to keep up with the times
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Advantages of Microsoft Dynamics 365 Guides
Remote help
Effective task solving with Microsoft Guides. You can simplify teamwork, call a remote expert to solve issues in real time, share knowledge, make changes, audit, inspection and more
Maximum operational efficiency
Tracking the dynamics of processes, data analysis can improve operational efficiency throughout the enterprise. Use the Power BI panel to get up-to-date employee performance data in time
Manuals without programming knowledge
Any user without knowledge in 3d modeling can create instructions with video, image or 3d object and share. You can select 3d models from the library or import your own
Training while on the job
Enterprise managers can be trained while working without using hands with step-by-step instructions in the form of holographic models. The guide will show you what to do to avoid mistakes and reduce the time to solve the problem
Analysis of the process
Evaluate your learning content with Guides Analytics, make changes based on data, improve your processes to ultimately provide staff with quality learning material
Integration
Guides is included in the Dynamics 365 product line, supported by CDS (Common Data Service). Customers and partners have access to integration options. Assign orders directly from Field Service using the tab in HoloLens
We chose Misrosoft Dynamics 365 based on the platform's capabilities to solve our current tasks, but not limited to them. We started with sales automation and plan to expand the system with new modules, respectively, to automate other processes within our company
When choosing a solution, we were extremely interested in such indicators as the modernity and flexibility of the platform, openness to integration, scalability and quick launch of the system. The adaptation of our specialists to work in Dynamics 365 Sales and to the functionality of the system was quite easy, the solution turned out to be quite ergonomic and convenient for end users.
With the implementation of Dynamics 365, interaction with customers has been greatly simplified: we respond to their requests much faster and more efficiently, which helps maintain a high level of service and constantly increase customer satisfaction with our company.
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