How does the Progresia.ECM system help to optimize document workflow in a company?
Information is a company’s key asset. The success of a company largely depends on how…Read more
Dynamics 365 Customer Insights- software solution for storing client data and creating individual client profiles containing all the information needed for the organization
Get detailed advice Our specialists will be happy to answer your questions
Dynamics 365 Customer Insights provides a complete package of up-to-date customer information, including all ongoing transactions, shop purchases, customer loyalty programs, evaluations and comments, customer support and much more
With the help of the service you can get a general idea and voluminous combined information about customers to increase efficiency in work and customer focus
With Dynamics 365 Customer Insights it is possible to significantly increase the customer base by combining the company’s personal data with external data. More accurate data helps develop long-term customer loyalty
You can create and view client profiles that are organizations or individuals. With the user-friendly organization of the data obtained makes it easy for users to access all the necessary information in the shortest possible time. Convenient search will help you to easily find the profile of the desired customer
By using the wide range of data sources and subsequently combining information to create personal interfaces, companies get a holistic picture of the customer base. Users can independently change or manage the data sources obtained through Microsoft Azure special data servicesм
It is possible to use and process not only Microsoft data, but also data external sources (subject to concern to data transfer), which allows to improve the quality of customer data
The service makes it easier for staff to find an approach and interact with clients by sharing information about them. Comprehensive customer vision to optimize and streamline business processes within the company
The software promotes personal relationship to each client and increases the level of loyalty. Transparent analytics makes it easier for companies to focus on customer needs, and at the same time increase their retention rate
Personalized data in software will make it easier for organizations to maintain a high level of customer loyalty, as well as to build a new customer base
Dynamics 365 Customer Insights does not use customer information without obtaining consent information. Also, thanks to Microsoft’s privacy policy, client data is securely stored
The software will be useful for companies in various fields: restaurant, medical services, and trade. Organizations will be easier to improve customer service with deep personalized customer data
Integration with Dynamics 365 Marketing can significantly improve customer service and improve interaction with prospective customers
We chose Misrosoft Dynamics 365 based on the platform's capabilities to solve our current tasks, but not limited to them. We started with sales automation and plan to expand the system with new modules, respectively, to automate other processes within our company
When choosing a solution, we were extremely interested in such indicators as the modernity and flexibility of the platform, openness to integration, scalability and quick launch of the system. The adaptation of our specialists to work in Dynamics 365 Sales and to the functionality of the system was quite easy, the solution turned out to be quite ergonomic and convenient for end users.
With the implementation of Dynamics 365, interaction with customers has been greatly simplified: we respond to their requests much faster and more efficiently, which helps maintain a high level of service and constantly increase customer satisfaction with our company.
Our experts are ready to answer all your questions
Information is a company’s key asset. The success of a company largely depends on how…Read more