What is electronic document management and why is it critically important for business?
One of the key elements ensuring the efficiency and security of business processes is electronic document management.
Блог
May 2025
New features of Dynamics 365 in 2025. What has changed?
Microsoft Dynamics 365 is a comprehensive business solution that combines CRM and ERP functions to effectively manage finances, sales, customer relations, and other business processes.
How Progresia.TM helps to achieve business goals
An important part of successful business management is task and project planning, which ensures proper organization of work, timely task completion, and the achievement of set goals.
Smart task management: how to optimize workflows and increase efficiency.
For modern businesses, increasing productivity directly depends on optimizing workflows and task management. Companies are looking for ways to use resources as efficiently as possible, automate processes, and improve the performance of their teams.
How omnichannel communication helps businesses retain customers
One of the most effective tools for customer retention is omnichannel communication, which allows businesses to maintain constant contact with customers and provide personalized service through various interaction channels.
5 reasons why a business needs an omnichannel communication platform
A modern successful business is all about quality interaction with customers, which largely depends on the ability to communicate through various channels — social media, email, messengers, and others.
CRM for B2B vs B2C
In today’s business environment, a CRM system is not just software for storing contacts. It is a comprehensive tool for managing customer relationships, covering sales automation, marketing, support, analytics, and much more.
5 key metrics that Power BI helps track for sales growth
Effective sales management requires a detailed data analysis to make well-informed business decisions.
AI in CRM: How Copilot in Dynamics 365 helps sales teams
The modern market demands quick solutions and effective customer relationship management. Businesses are constantly looking for ways to automate sales processes, minimize manual routine work, and improve customer interactions.
How to increase sales through messengers: Experience of companies that implemented an omnichannel platform
Messengers have long become an important, and sometimes even one of the main, communication channels between businesses and customers. Modern companies use Telegram, WhatsApp, Viber, Facebook Messenger, and Instagram Direct for customer service, sales, and marketing campaigns.
End-to-end analytics in Power BI: How to gain full control over business processes
Modern businesses continuously generate vast amounts of data. However, without proper analysis, this data remains mere numbers without significant practical value.
How Microsoft Power Platform helps small and medium-sized businesses grow
For small and medium-sized businesses, the ability to quickly adapt to changes and efficiently use often limited resources is particularly important, as their ability to remain competitive directly impacts their survival as businesses.
Integrating Microsoft Dynamics 365 into your business: What you need to know
When it comes to implementing integrated comprehensive solutions in a company for automating and optimizing workflows, businesses must approach this carefully and be well-prepared to plan everything correctly and avoid harming business processes.
Business process automation: How to make business transparent and measurable
It is impossible to achieve competitive advantages for any company without two key parameters: speed and efficiency. Achieving these parameters is almost impossible without automating business processes, regardless of the scale or industry of the business.
How Progresia.Chat transforms internal and client communication
The success of modern businesses heavily depends on quality communication, both internal and external.
Advantages of partnership with Progresia: How we help partners succeed
For any business process automation based on Microsoft technology, it is important to involve specialists from companies that not only assist in implementing effective tools for workflow optimization but also become reliable long-term partners.
Using Power BI for analytics: how to get more from your data
Power BI is a comprehensive business analytics solution from Microsoft that enables companies to quickly transform raw business data into valuable analytical insights, facilitating timely and well-informed business decisions. Power BI simplifies and enhances the analytical process.
How to choose the right CRM for your business: tips from Progresia
CRM (Customer Relationship Management) systems are becoming an essential part of modern business, without which many companies can no longer imagine their full-fledged operations.
Integration of YouControl and Dynamics 365: Automation of analysis and decision-making
Integrating modern IT solutions into a unified system is critical in building a stable and prosperous business.
How does the Progresia.ECM system help to optimize document workflow in a company?
Information is a company’s key asset. The success of a company largely depends on how efficiently it can manage its data.
Simple and fast project management with Progresia.TM
Project management is not only about effective teamwork—though this is crucial—but also about turning ideas into reality within set timelines and defined tasks.
Implementation of Microsoft Power Platform: Benefits for businesses in 2024
In the era of digital transformation, where companies strive to automate business processes, reduce costs, and improve productivity, the Microsoft Power Platform is an essential suite of tools for achieving these goals.
New integration features with YouControl
Key company information, its market position, and activity—is information that has to be always accessible to the general public. By integrating with various analytical platforms, businesses can ensure that relevant data is always available.
Progresia.Сhat: Website widget
The speed and convenience of customer interaction have evolved beyond phone calls or receiving a response within a day. A positive customer experience now relies on superior, quicker, and more flexible services.
Critical Questions When Choosing a CRM System
Choosing a CRM system is an important step for any company, as it will play a key role in interacting with customers, managing sales, and increasing business productivity.
Key aspects of CRM implementation in the company
Implementing a CRM system into a company requires a balanced approach and a strategy that will consider all business specifics, customer needs, and company capabilities.
The role of CRM systems in improving business efficiency, using Microsoft Dynamics 365 to automate processes
CRM (Customer Relationship Management) systems provide effective interaction management both within the team and with potential customers, making them a crucial part of business operations efficiency.
Analyzing the effectiveness of CRM implementation
Analyzing the effectiveness of CRM implementation is as important as the system implementation itself.