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Connected Spaces
Dynamics 365 Connected Spaces is the optimal solution for trading. With the program, users can generate information, track trends and patterns on the marketplace and obtain derailed analytics and practical recommendations to evaluate and optimize business processes
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Possibilities of using Connected Spaces
Physical space perception change
With the help of artificial intelligence, users are able to better perceive the physical space of the object, as well as receive practical recommendations for optimizing the work. Thanks to the integration of Connected Spaces software with Azure Cloud Service, Microsoft Dataverse and on-site video equipment, companies can get full transparency of all processes
Practical recommendations
Users will receive practical recommendations in real time to improve the quality of customer service and fast business development. Store activity tracking, as well as data analysis, will be performed every minute by the system
Alert system
Increased efficiently is possible due to the function of instant notification of employees and managers. The latter will quickly receive information in case of excessively long queues or crowding of visitors in one place, which may indicate a problem
Access to Automatic Reports
Automated AI reports are available at any time and from any location to provide immediate program response
Expanded information bar
Not only to monitor, but also to optimize the space will help improved information panels, which will inform about all changes in the space, and will help to pay attention to the regularities when finding and moving visitors to the trading grounds
Camera’s configuration
With Dynamics 365 Connected Spaces, cameras will collect data according to the requirements and needs of each other space. With accurate customization, companies can get an accurate idea of how advertising displays work, track the waiting time in the queue and the number of refusals to purchase in the long run
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Advantages of Connected Spaces
Improving customer service
Optimization of the staffing table to improve customer interaction improves customer service
High store efficiency
With the help of software retail stores will be able to operate more efficiently and improve the quality of customer service. With proper and rational use of space companies will be able to space advertising displays more effectively, track the number of visitors, length and waiting time in the queue, in order to plan the number of vendors-consultants on shift, other
Using modern technologies for business development
With Dynamics 365 Connected Spaces, companies will have accurate information about the flow of buyers, as modern technology will help to count the number of visitors in individual time intervals, as well as calculate the waiting time at the till
Tracking Business Dynamics
The software will help to clearly assess the dynamics of the company’s development by means of detailed analysis of traffic on trading platforms, waiting times and refusals to purchase goods at a long wait, the effectiveness of promotions, etc.
Detailed analysis
By filtering the data by date, time, users can see the exact number of people who entered the selected space over a certain period of time. Also, the program will notify about the days and hours with the largest and smallest number of visitors, the place of the greatest concentration of people, etc.
Data protection
All data Dynamics 365 Connected Spaces is well protected. Microsoft’s privacy policy is a priority, so users will get the highest level of privacy
We chose Misrosoft Dynamics 365 based on the platform's capabilities to solve our current tasks, but not limited to them. We started with sales automation and plan to expand the system with new modules, respectively, to automate other processes within our company
When choosing a solution, we were extremely interested in such indicators as the modernity and flexibility of the platform, openness to integration, scalability and quick launch of the system. The adaptation of our specialists to work in Dynamics 365 Sales and to the functionality of the system was quite easy, the solution turned out to be quite ergonomic and convenient for end users.
With the implementation of Dynamics 365, interaction with customers has been greatly simplified: we respond to their requests much faster and more efficiently, which helps maintain a high level of service and constantly increase customer satisfaction with our company.
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