Key aspects of CRM implementation in the company
Implementing a CRM system into a company requires a balanced approach and a strategy that will…Read more
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Sales
The profit of companies depends on how precisely they manage to predict client’s needs. The introduction of Microsoft Dynamics 365 for Sales tools makes this task much easier. Many global businesses with Microsoft Dynamics 365 for Sales find a personal approach, build desired relationships with customers, and achieve a stable emotional relationship with their target audience, and as a result become more profitable
Using Microsoft Dynamics 365 for Sales you can increase the number of trades made, shorten the sales cycle, retain more customers, also automate, and simplify the company’s routine processes
For example, Dynamics 365 for Sales has a built-in sales process. This is clear action algorithm for your managers at every stage of their work. By checking the available check list, they will always know exactly what they need to do. And in order to increase conversion, your sales managers will have access to digital analytics, automatic forecasts and assessment of potential customers
The CRM system also provides managers with the data to analyze sales performance. Get analytics on the fly and quickly adjust sales strategies. Additionally, the system allows to use key performance indicators to motivate staff and set intellectual goals
Microsoft Dynamics 365 is designed to make all stages of the sales process more transparent for you, save time, help you always stay connected with customers and allocate recourses correctly
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Possibilities of using Microsoft Dynamics 365 Sales
Costumer portrait
CRM system in the card of each client stores contact information, the value of the client, the history of interaction and the list of tasks assigned to the manager. Based on this your employees will be able to choose the optimal sales scenario
Interest management
The collection and processing of interest data makes it possible to consolidate all incoming customer requests and qualify them for further work. This information will be fed into the system from different sources: from your website or corporate mail, through a contact center or a result of marketing activities
Trade management
Microsoft Dynamics 365 for Sales forms an approach and procedure for opening a transaction, promoting it through a sales funnel and tracking changes. Form sales teams by bringing together staff from different departments to improve communication efficiency
Sales planning
The sales module divides the overall process into stages. The stage analysis allows to predict the amount of sales for a certain period for all transactions. Microsoft Dynamics 365 standardizes the sales process with clear criteria
Sales control
With Microsoft Dynamics 365 for Sales, the leader is always aware of the actions of his employees: when the employee has done the last action, what his result and what is planned as the next step
Action and security management
БThe balance between required functionality and security for Microsoft users is ensured by the assignment for roles, access rights, and groups and unit management
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Advantages of Microsoft Dynamics 365 for Sales
Intuitive interface
Simple and convenient user interface, unified on all devices
Mobile Access
Free apps for tablets and mobile devices are available with every Microsoft Dynamics 365 license
Unified platform
Built-in integration with Microsoft products, including Office 365 (Excel, Word, Teams, Yammer, OneNote, Office 365, Azure, Power BI) allows data to be combined in the cloud
Continuous innovation
Continuous improvements and automatic system updates from the world’s largest vendor
Low-code platform
Development without programming, quick creation, and adaptation of solutions to your tasks
Safe and compatible cloud
The most reliable cloud service that has received more than 70 security correspondence certificates
We chose Misrosoft Dynamics 365 based on the platform's capabilities to solve our current tasks, but not limited to them. We started with sales automation and plan to expand the system with new modules, respectively, to automate other processes within our company
When choosing a solution, we were extremely interested in such indicators as the modernity and flexibility of the platform, openness to integration, scalability and quick launch of the system. The adaptation of our specialists to work in Dynamics 365 Sales and to the functionality of the system was quite easy, the solution turned out to be quite ergonomic and convenient for end users.
With the implementation of Dynamics 365, interaction with customers has been greatly simplified: we respond to their requests much faster and more efficiently, which helps maintain a high level of service and constantly increase customer satisfaction with our company.
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