Dynamics 365

14 May

New features of Dynamics 365 in 2025. What has changed?

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Microsoft Dynamics 365 is a comprehensive business solution that combines CRM and ERP functions to effectively manage finances, sales, customer relations, and other business processes. In 2025, Dynamics 365 will continue to evolve, offering new features and improvements for companies that want to remain competitive in the digital environment. Let's look at what will change in Dynamics 365 in 2025 and how it will help businesses optimize their work.

10 Apr

CRM for B2B vs B2C

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In today’s business environment, a CRM system is not just software for storing contacts. It is a comprehensive tool for managing customer relationships, covering sales automation, marketing, support, analytics, and much more. But when it comes to choosing a CRM, companies often face the question: CRM for B2B or CRM for B2C — is there a difference, what is it, and how to choose the best solution?

29 Jan

Integrating Microsoft Dynamics 365 into your business: What you need to know

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When it comes to implementing integrated comprehensive solutions in a company for automating and optimizing workflows, businesses must approach this carefully and be well-prepared to plan everything correctly and avoid harming business processes. In recent years, there has been a clear trend of increasing numbers of companies, regardless of their industry, choosing Microsoft Dynamics 365. According to forecasts, by 2033, the Microsoft Dynamics 365 platform segment will occupy approximately 64.9% of the Microsoft Dynamics solutions market.

19 Dec

How to choose the right CRM for your business: tips from Progresia

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CRM (Customer Relationship Management) systems are becoming an essential part of modern business, without which many companies can no longer imagine their full-fledged operations. However, choosing a CRM system is not a simple task, as the large number of programs on the market with various functionalities often complicates rather than simplifies the choice. Choosing the wrong system for workflow automation can not only fail to simplify the team's work but can even make it more complicated.

25 Sep

New integration features with YouControl

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Key company information, its market position, and activity—is information that has to be always accessible to the general public. By integrating with various analytical platforms, businesses can ensure that relevant data is always available. In Ukraine, YouControl is a leading information and analytical platform that provides data from over 50 official sources, such as state registries, court regulations, and tax authorities.

03 Jul

Critical Questions When Choosing a CRM System

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Choosing a CRM system is an important step for any company, as it will play a key role in interacting with customers, managing sales, and increasing business productivity. To make the right choice, you need to consider all the company's unique needs and clearly define which CRM features you need.

The main criteria for choosing a CRM

21 Jun

Key aspects of CRM implementation in the company

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Implementing a CRM system into a company requires a balanced approach and a strategy that will consider all business specifics, customer needs, and company capabilities. A successful and painless implementation that gives a company the expected results requires following a clear implementation plan.

03 Jun

Analyzing the effectiveness of CRM implementation

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Analyzing the effectiveness of CRM implementation is as important as the system implementation itself. After the complete implementation of the CRM, the company can assess how precisely the CRM meets its needs, and whether the set goals have been achieved.

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