14 May

New features of Dynamics 365 in 2025. What has changed?

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Microsoft Dynamics 365 is a comprehensive business solution that combines CRM and ERP functions to effectively manage finances, sales, customer relations, and other business processes. In 2025, Dynamics 365 will continue to evolve, offering new features and improvements for companies that want to remain competitive in the digital environment. Let's look at what will change in Dynamics 365 in 2025 and how it will help businesses optimize their work.

07 May

How Progresia.TM helps to achieve business goals

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An important part of successful business management is task and project planning, which ensures proper organization of work, timely task completion, and the achievement of set goals. One effective tool for this is Progresia.TM, a boxed solution for the automation and optimization of workflows, which provides a high level of productivity and efficiency.

30 Apr

Smart task management: how to optimize workflows and increase efficiency.

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For modern businesses, increasing productivity directly depends on optimizing workflows and task management. Companies are looking for ways to use resources as efficiently as possible, automate processes, and improve the performance of their teams. One of the tools for achieving these goals is the Progresia.TM task management solution, which allows effective task management, progress monitoring, and workflow automation.

16 Apr

5 reasons why a business needs an omnichannel communication platform

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A modern successful business is all about quality interaction with customers, which largely depends on the ability to communicate through various channels — social media, email, messengers, and others. Customer expectations are growing, and they want to receive quick and comprehensive responses regardless of the communication channel they use to reach out to a company.

10 Apr

CRM for B2B vs B2C

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In today’s business environment, a CRM system is not just software for storing contacts. It is a comprehensive tool for managing customer relationships, covering sales automation, marketing, support, analytics, and much more. But when it comes to choosing a CRM, companies often face the question: CRM for B2B or CRM for B2C — is there a difference, what is it, and how to choose the best solution?

02 Apr

5 key metrics that Power BI helps track for sales growth

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Effective sales management requires a detailed data analysis to make well-informed business decisions. The Power BI analytics tool helps visualize data, identify patterns, and track key performance indicators (KPIs) that impact sales growth. Below, we examine five key metrics that Power BI helps monitor and analyze to improve business outcomes, supplemented with statistical data from reliable sources.

Total sales revenue

26 Mar

AI in CRM: How Copilot in Dynamics 365 helps sales teams

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The modern market demands quick solutions and effective customer relationship management. Businesses are constantly looking for ways to automate sales processes, minimize manual routine work, and improve customer interactions. That’s why Microsoft introduced Copilot in Dynamics 365—an intelligent assistant that leverages artificial intelligence to optimize the work of sales teams.

How does Copilot transform sales management? Why is AI integration in CRM becoming critical for businesses? Let’s explore the key benefits and capabilities of Copilot in Dynamics 365.

14 Mar

End-to-end analytics in Power BI: How to gain full control over business processes

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Modern businesses continuously generate vast amounts of data. However, without proper analysis, this data remains mere numbers without significant practical value. Power BI end-to-end data analytics helps consolidate all company data from various sources, creating a comprehensive view of business processes. How can you use Power BI’s capabilities for end-to-end analytics effectively, and what benefits does it offer companies? Let's explore this together with experts from Progresia.

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