AI in CRM: How Copilot in Dynamics 365 helps sales teams
The modern market demands quick solutions and effective customer relationship management. Businesses are constantly looking for ways to automate sales processes, minimize manual routine work, and improve customer interactions. That’s why Microsoft introduced Copilot in Dynamics 365—an intelligent assistant that leverages artificial intelligence to optimize the work of sales teams.
How does Copilot transform sales management? Why is AI integration in CRM becoming critical for businesses? Let’s explore the key benefits and capabilities of Copilot in Dynamics 365.