Progresia.Chat: Omnichannel Platform for Sales and Support Teams

1. General Provisions

This personal data processing policy has been drawn up in accordance with the requirements of the Law "On Personal Data" and defines the procedure for processing personal data and measures to ensure the security of personal data by Progresia (hereinafter referred to as the Operator). The operator sets as its most important goal and condition for the implementation of its activities the observance of human and civil rights and freedoms in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets. This Operator's policy regarding the processing of personal data (hereinafter - the Policy) applies to all information that the Operator can obtain about visitors to the website http://www.progresia.online

2. Basic concepts used in the Policy

Automated processing of personal data is the processing of personal data using computer technologies;
Blocking of personal data is the temporary termination of the processing of personal data (except in cases where processing is necessary to clarify personal data);
Website is a set of graphic and information materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address http://www.progresia.online;
Information system of personal data is a set of personal data contained in databases, and providing their processing of information technologies and technical means;
Depersonalization of personal data is an action as a result of which it is impossible to determine without the use of additional information the ownership of personal data to a specific User or other subject of personal data;
Processing of personal data is any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
Operator is a state body, municipal body, legal or natural person, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;
Personal data are any information relating directly or indirectly to a specific or identifiable User of the website http://www.progresia.online;
User is any visitor to the website http://www.progresia.online;
Provision of personal data is an action aimed at disclosing personal data to a certain person or a certain circle of individuals;
Dissemination of personal data is any action aimed at disclosing personal data to an indefinite circle of individuals (transfer of personal data) or at acquaintance with the personal data of an unlimited number of individuals, including the disclosure of personal data in the media, posting on information and telecommunication networks or providing access to personal data in any other way;
Cross-border transfer of personal data is the transfer of personal data to the territory of a foreign state to the authority of a foreign state, a foreign individual or foreign legal entity;
Destruction of personal data is any action as a result of which personal data are destroyed irrevocably with the impossibility of further restoring the content of personal data in the personal data information system and (or) as a result of which material carriers of personal data are destroyed.

3. The operator can process the following personal data of the User

Full Name;
Email address;
Phone numbers;
Year, month, date and place of birth;
The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metrica and Google Analytics and others).
The above data hereinafter in the text of the Policy are united by the general concept of Personal data.

4. Purposes of processing personal data

The purpose of processing the User's personal data is to inform the User by sending emails; providing the User with access to services, information and / or materials contained on the website. Also, the Operator has the right to send the User notifications about new products and services, special offers and various events. The user can always refuse to receive informational messages by sending an email to the Operator at info@progresia.online with the note "Refusal to notify about new products and services and special offers." Anonymized User data collected using Internet statistics services are used to collect information about the actions of Users on the site, improve the quality of the site and its content.

5. Legal basis for the processing of personal data

The Operator processes the User's personal data only if it is filled in and / or sent by the User independently through special forms located on the website http://www.progresia.online. By filling out the appropriate forms and / or sending his personal data to the Operator, the User agrees with this Policy. The Operator processes anonymized data about the User if it is allowed in the settings of the User's browser (the storage of cookies and the use of JavaScript technology are enabled).

6. The procedure for collecting, storing, transferring and other types of processing of personal data

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements of the current legislation in the field of personal data protection. The operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized individuals. The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of the current legislation. In the event of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator's e-mail address info@progresia.online marked "Updating personal data". The period for processing personal data is unlimited. The user can at any time revoke his consent to the processing of personal data by sending a notification to the Operator via e-mail to the Operator's email address info@progresia.online marked “Withdrawal of consent to the processing of personal data”.

7. Cross-border transfer of personal data

Before starting the cross-border transfer of personal data, the operator is obliged to make sure that the foreign state, to whose territory it is supposed to transfer personal data, provides reliable protection of the rights of subjects of personal data. Cross-border transfer of personal data on the territory of foreign states that do not meet the above requirements can be carried out only if there is a written consent of the personal data subject to the cross-border transfer of his personal data and / or execution of an agreement to which the personal data subject is a party.

8. Final provisions

The user can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail info@progresia.online. This document will reflect any changes in the personal data processing policy by the Operator. The policy is valid indefinitely until it is replaced by a new version. The current version of the Policy is freely available on the Internet at http://www.progresia.online/confidential.html.