Are There Alternatives to Russian CRM Systems?
Are there alternatives to Russian CRM systems?
A successful business means continuous development, improvement and growth. It means adopting technical innovations, new management approaches and quality software. A successful business is always a cohesive team that puts the company's mission into practice and embodies its values. The values of today's successful companies are democracy, fairness, openness, honesty, empathy and patriotism.
When an enemy tries to take away your home and your homeland and destroy your country, there can be no question of keeping any ties with it — economic and partnership ties included. Since February 24, all Russian products and software should simply become useless junk that belongs in the trash.
Why? At the very least, so as not to finance the aggressor state. At most, so as not to put at risk the personal data of thousands of your customers, which the aggressor state could use for its own purposes.
Which Russian CRM systems were popular in Ukraine?
Not everyone used to realize that programs as popular in Ukraine as 1C, Bitrix24, AmoCRM, RetailCRM and Yclients are Russian. The market was also flooded with offers from Russian IT companies selling all kinds of flexible business automation solutions. For a long time Ukrainian businesses preferred Russian software because of:
- the absence or shortage of high-quality local products;
- relatively low prices compared with other foreign products;
- support in Russian.
However, while our insane neighbor degrades in every respect, economically included, a large number of quality software products have appeared on the Ukrainian market. Ordering a CRM implementation from a Ukrainian company is not an extra-hard challenge but a perfectly achievable goal, even if you need to solve a wide variety of business tasks.
How to move away from a Russian CRM as painlessly as possible?
Of course, many users have already sent Russian software vendors packing. For those who have not done so yet, or are still looking for a good alternative, here is what to do first to make the transition as smooth and painless as possible:
- carefully study all the offers on the market and, having weighed all aspects and conditions, choose the optimal solution;
- before signing a contract or buying a product, get thorough advice from product specialists on how long and complex the migration will be and what risks the new system may bring;
- before your current Russian CRM follows the Russian warship, be sure to export all your data from it;
- prepare your employees for the migration as well as possible. During the transition, start training them on the new CRM in parallel, so that after full implementation the adaptation period is as short as possible and the switch is smooth and free of mishaps;
- describe all your business processes in detail, so that you not only carry over all the functionality you need but, where necessary, significantly improve it — after all, we all know that the quality Russian product that "has no analogues" is not quite like that in practice. Our Ukrainian product has long proven itself to be high-quality, flexible and reliable.
Which CRM should you choose for your business?
Of course, any quality Ukrainian business process automation product is by default an excellent alternative to Russian products. Still, choosing the optimal solution requires a comprehensive approach, expert consulting, ongoing support and training.
Progresia's team of Ukrainian specialists helps companies implement CRM solutions based on Microsoft products (Power Platform, Dynamics 365). We offer custom solutions that fit exactly what your company needs — only the tools your business requires and no extra options you would be paying for. Years of experience and a wide range of completed projects using software from a reliable partner, Microsoft, are a guarantee that finding the best CRM for your business in Ukraine is quick and easy.
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